COSTS & ARRIVAL
GETTING READY TO BEGIN
WHAT IT COSTS
We keep costs low so that recovery is never out of reach. Here’s what to expect:
$400 non-refundable intake fee (due on or before arrival)
Two weeks' rent upfront (approx. 75% of Centrelink payment)
Rent is then paid fortnightly in advance
Urine tests (if required) are $8.50 per test
Optional airport/train pickup: $50
Rent covers accommodation, meals, gym access and professional counselling.
Program costs and contributions
WHAT TO EXPECT WHEN YOU ARRIVE
What you need to know before you get here
We know arriving somewhere new can feel a bit uncertain. That’s why we keep things clear and calm, so you know what to expect and can ease into the routine.
Here’s how it works in your first few weeks:
You’ll share a twin room with another woman
Staff will check your bags with care and respect
You’ll be paired with a buddy (someone who's been here longer) to help you find your feet
Mobile phones and social media are off-limits to help you focus
After your first week, you’ll be able to make one 15-minute phone call each week to a family member or support person. Calls are scheduled and supported by staff, and your loved ones can still send messages through the office. Once you reach your second month, more flexibility is offered with calls.
Visitors can come after the first month, with approval
These guidelines are here to help you settle in, feel safe and get the most out of your time here.
GUIDELINES & COMMITMENT
The program works best when everyone feels safe and supported. These guidelines are in place to make that possible.
Minimum stay is 12 months
Leaving before 6 months may affect your ability to return
Reapplying later requires 2–4 weeks’ wait, depending on circumstances
Discharge may occur for:
Use of drugs, alcohol, or smoking
Verbal abuse or aggressive behaviour
Theft, self-harm, or unsafe conduct
All medications are managed and dispensed by staff
If you have questions or concerns, we’re always happy to chat.
What you’re committing to
READY TO TAKE THE NEXT STEP?
You don’t have to figure it all out today
If something about this place feels right to you—trust that.
Whether you’re ready to apply or just want to talk it through, we’re here.